Return & Refund Policy | Talon Billets

Return & Refund Policy | Talon Billets

Thank you for choosing Talon Billets. We stand behind the quality of our [motorcycle parts and accessories] and want every customer to have a positive experience.

If you are not completely satisfied with your purchase, please review the return and refund guidelines below.

30-Day Return Policy

Talon Billets accepts return requests within 30 days from the purchase date.

To be eligible for a return, the item must meet the following requirements:

✓ Item must be unused and in new condition.
✓ Item must not have been installed, modified, or altered.
✓ Item must be returned in the original packaging.
✓ All original hardware, accessories, and included components must be included.
✓ Proof of purchase or order information is required.

Returns that do not meet these requirements may be refused or subject to a restocking fee.

Items Not Eligible for Return

The following items are not eligible for return:

  • Sale or clearance items
  • Products that have been installed or used
  • Modified or altered products
  • Items with missing hardware, accessories, or packaging
  • Products damaged due to improper installation or misuse
  • Items showing signs of wear or customer-caused damage

For installation-related questions, please review our [Warranty Policy] or contact our support team before installation.

Return Request Process

To request a return:

  1. Contact Talon Billets within 30 days of purchase.
  2. Provide your order number and reason for the return.
  3. Include photos if the item condition needs to be reviewed.
  4. Wait for return approval before shipping the item back.

Please do not send products back without prior approval.

Unauthorized returns may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item received was damaged during shipping.
  • The wrong product was shipped.
  • The issue was caused by an error from Talon Billets.

Original shipping charges are non-refundable.

If a refund is approved, return shipping costs may be deducted from the refund amount.

All approved returns must be shipped to:

BK Toyz INC
3871 County Road 424
Anna, TX 75409
United States

Restocking Fee

Returned items that are not in resalable condition may be subject to a restocking fee of up to 50%.

Examples include:

  • Signs of installation
  • Scratches or surface damage
  • Missing hardware
  • Missing original packaging
  • Visible wear from use

If an item cannot be sold as new, the refund amount may be adjusted based on the condition of the returned product.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately after delivery.

If you receive an item that is:

  • Damaged during shipping
  • Defective
  • Incorrect compared to your order

Please contact us within 7 days of delivery.

To help us process your request faster, please provide:

  • Order number
  • Photos or videos showing the issue
  • Description of the problem

Our team will review the information and provide the appropriate solution.

For shipping-related concerns, please also review our [Shipping Policy].

Exchanges

We replace items only when:

  • The product is defective
  • The item was damaged during shipping
  • The incorrect product was shipped

If you need an exchange, please contact our team before returning the product.

Exchange approval is required before shipment.

Refund Process

Once your return is received and inspected:

  1. We will confirm receipt of the returned item.
  2. We will review the item condition.
  3. You will receive an email regarding refund approval or rejection.
  4. Approved refunds will be issued to the original payment method.

Refund processing time depends on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.
  2. Contact your credit card company or payment provider.
  3. If you still have not received your refund, please contact us.

Order Cancellation

Orders are processed quickly after payment confirmation.

If you need to cancel an order, please contact us as soon as possible.

Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.

Related Information

For additional information, please review:

  • [Shipping Policy]
  • [Warranty Policy]
  • [Contact Us]

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact:

Talon Billets
Email: talonbillets@gmail.com