Shipping & Return Policy | Talon Billets
Thank you for shopping with Talon Billets. We are committed to providing high-quality motorcycle parts and accessories with reliable shipping, customer support, and a smooth return process.
Shipping Information
Order Processing
Orders are processed after payment confirmation. Processing times may vary depending on product availability and order volume.
All products ship from:
BK Toyz INC
3871 County Road 424
Anna, TX 75409
United States
Shipping Methods & Delivery Times
United States
Lower 48 States
- Estimated delivery: 4–5 business days
- Carrier: UPS or other available shipping providers
Alaska, Hawaii, Puerto Rico, APO & PO Box Addresses
- Estimated delivery: 15–30 business days
- Carrier: USPS or other available shipping providers
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or circumstances beyond our control.
Important Shipping Notes
- A signature may be required for orders over $250.
- Some oversized or bulky items cannot be combined into one shipment.
- Orders are shipped only to the confirmed shipping address provided at checkout.
- Please verify your shipping address before completing your purchase. Talon Billets is not responsible for delays or additional shipping costs caused by incorrect addresses.
Returns & Refunds
30-Day Return Policy
We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days from the purchase date.
To qualify for a return:
✓ Item must be unused and in new condition.
✓ Item must be returned in the original packaging.
✓ All original hardware, accessories, and components must be included.
✓ Proof of purchase or order information is required.
Items Not Eligible for Refund
The following items are not eligible for return:
- Sale or clearance items
- Products that have been installed, modified, or used
- Items with missing parts, hardware, or original packaging
- Items damaged due to improper installation or use
Restocking Fee
Returns that are not in resalable condition may be subject to a restocking fee of up to 50%.
Examples include:
- Signs of installation
- Scratches, damage, or wear
- Missing hardware or accessories
- Missing original packaging
If an item cannot be resold as new, the refund amount may be reduced or the item may be returned to the customer.
Exchanges
We only replace items if they are defective, damaged during shipping, or incorrect.
To request an exchange, please contact us:
Email:
talonbillets@gmail.com
Return address:
BK Toyz INC
3871 County Road 424
Anna, TX 75409
United States
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery.
- Provide your order number and photos/videos of the issue.
- We will review the request and provide the appropriate solution.
Refund Process
Once your return is received and inspected:
- We will confirm receipt of the returned item.
- You will receive an email regarding approval or rejection of your refund.
- Approved refunds will be issued to your original payment method.
Refund processing time depends on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your credit card company or payment provider.
- If you still have not received your refund, contact us:
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect due to our error.
Original shipping charges are non-refundable.
If a refund is approved, return shipping costs may be deducted from the refund amount.
Please do not return products directly to the manufacturer. All returns must be shipped to:
BK Toyz INC
3871 County Road 424
Anna, TX 75409
United States
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact:
Talon Billets
Email: talonbillets@gmail.com